Skip to content

F.A.Q

DO I NEED AN ACCOUNT TO PLACE AN ORDER?

A: Shop with us is easy and enjoyable! Just follow the steps below to locate and purchase your favorites on our website.
•Search or browse the site to locate the items you want to buy. 
•Once you have found an item you want to buy, select the quantities, sizes, etc. and add the item to your shopping cart.
•When your shopping is done and are ready to checkout, click the Checkout button on the shopping cart page.
•If you are a registered user, log in using your email address and password for checkout. If you are a new customer at our website, create an account and check out. For a faster checkout experience, we also offer the option to checkout without creating an account. 
•Fill in all of the required information on the shipping and billing pages.
•Review your order before submitting to verify all of the information is correct.
•Submit the order and a confirmation email will be sent to you soon.

WHAT PAYMENT METHODS DO YOU ACCEPT?

A: We accept Western union, Moneygram, credit card, including VISA, MasterCard and JCB. You will be asked to enter your card details as part of the ordering process if you are paying for your order using a credit card, and you will find further instructions when you process your first order.
If you’d like to use other payment methods, contact our customer service representatives on the contact us page. We will reply to you within 24 hours. 

HOW DO I CONTACT YOU IF I HAVE A QUESTION?

A: We prefer to be contacted by email(see contact us) or or Whatsapp+ 1 (607)6708256

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

1. Please confirm your shipping address before you pay for it and it is best for you to leave the phone number for contacting. Please provide a valid email address and check emails after you have purchased for any updated information.?


2. Items are generally shipped out within 2 working days after payment has been verified (Sat. & Sun. and most national holidays excluded.)


3. Once we ship your package, we will send you tracking number once it is available. Package transitting time normally takes 4 to 7 business days, depending on the destination, holidays and factors beyond Postal Service’s control. If there is a little delay, please have more patience.?


4. The order will be deliveried via EMS,DHL,UPS,or FEDEX,as usual,the FEDEX will be the first choice cuz it almost deliver the order to anyplace of the world. So if the DHL or FEDEX is better for you ,please leave a comment in the order or email us via the button “contact us” on our website,we will do it according to your request.
Then you can track your order after we ship it out ,on the express company website. Like for DHL,for FEDEX in USA.

HOW LONG DOES IT TAKE FOR REFUNDS TO COME THROUGH?

A: Once your return is received and inspected by the fulfillment centers, your refund will be processed and automatically applied to your credit card or original method of payment within 2 days. Please note that depending on your credit card company, it may take additional 2-10 or more business days after your credit is applied for it to post to your account.